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Our Office Staff

Meet Our Team

Doctor's Desk
Kim Earle

Senior Medical Receptionist

Kim brings a wealth of experience in client services, having previously worked in the travel industry and successfully operated her own hospitality business.

 

Driven by a passion for helping others, Kim transitioned into the health sector, gaining valuable experience as an MRI scheduler. Intrigued by the intricacies of medical procedures, she embraced the challenge of becoming a scheduler for interventional radiology procedures.

 

Kim's journey reflects her innate drive for personal and professional development. Eager to learn and acquire medical knowledge, she has evolved into a proficient interventional radiology scheduler. Her dedication extends beyond her own growth, as she now plays a key role in coaching new and part-time receptionists, contributing to the overall success of our team.

Doctor's Desk
Rachel Yeung

Senior Medical Receptionist

Rachel has 12 years of customer service experience, including four years as a senior medical secretary. She brings a wealth of expertise to our practice.

 

Fluent in English, Cantonese, and Mandarin, Rachel's multilingual abilities enhance communication for our diverse patient base. She is also learning Korean to expanding her linguistic skills.

 

Rachel has a forward-thinking approach to professional growth. She is pursuing further studies in medical practice management; Rachel is committed to elevating our standards and contributing to the success of Sydney IR.

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